Lush prides itself on being a superior adult entertainment provider. We can maintain this status by respecting strict guidelines regarding our process of operation. Those guidelines apply to everyone: clients and our staff. Anyone violating those guidelines would be subject to severe disciplinary action that might involve termination or suspension of booking privileges.
Make sure to read those guidelines, as any violation won’t be tolerated
***** We assure you all the information shared with the agency is private and won’t be divulged anywhere. We assure your complete discretion. We will never call you on the telephone, leave any messages on your voice-mail or try to contact you via e-mail unless you request us to do so.****
Since Lush is offering a service, we do not issue refunds once the order is completed and the time has been spent with the said model/models. As a customer, you are responsible for understanding this upon purchasing/meet any of our models listed on our site.
However, we realize that exceptional circumstances can take place concerning the character of the product that our models supply. The following refund/s are only available to credit card payments or any other transfer payments made before the meeting/s.
we DO honour requests for the refund for the following reasons:
- Non-delivery of the meeting: due to some circumstances that are within or outside of our control or our Model’s control, causing the failure/meeting not to happen. In this case, we recommend contacting us for assistance immediately. Claims for non-delivery / non-meeting must be submitted to us within 24 hours from the organized meeting date. Otherwise, the meeting will be considered to have happened;
- Model not-as-described: in this case, do contact the agency immediately. Since all of our pictures are genuine, if a model who is not the Model that has been organized for arrives, do contact us immediately so we can remedy the situation, via a full refund or organizing a new model to be sent to the meeting. Complaints that are based merely on the customer’s false expectations or wishes are not honoured, so do take care in making your selection and read all the relevant information carefully.
- Dis-satisfaction with the Model: in this case, do contact the agency immediately. If the Model does not reach the standards set by her profile, be it in her look, clothing, manners or any such qualities, she must be sent away within the first 15 minutes for you to qualify for a full refund or for an alternative model to be organized for the said meeting.